Shopping at Artavatar
Shopping for art is easy at Artavatar. This page will help you understand how to navigate through the Artavatar website and make any purchases.

The shopping cart stores all the works of art you would like to purchase on Artavatar. To add an artwork, choose your selection from the website and click on “Add to Shopping Cart”. We ask you to “Register” if you are a new user or “Login” if you are an existing Artavatar client, so that we can make sure that your shopping cart is ready with all the appropriate taxes, shipping and handling charges.

Please note that ALL works of art viewed on this website are sold unframed.

Once you have logged onto Artavatar with your username and password, you will be able to purchase any available artwork directly from your shopping cart. While shopping, when you click on the "Proceed" button, you will be presented with the payment options available online. Please choose the payment option which is suitable for you and please go through the procedures, terms and conditions before you choose and enter
your payment details. Your order will be processed immediately and you should receive a confirmation order number for reference and tracking. Please contact us if you have any additional questions regarding the purchase.

Once you place your order, the selected artwork will be held for you. Payment is due within seven days of placing the order. Please note that items will continue to be displayed as ‘Not Available’ until your payment reaches us, at which time they will be marked as ‘Sold’.
Items will be shipped immediately upon receipt of payment. If your order is a gift, please make sure that the person receiving the artwork is aware of any and all customs implications stated below.

Enjoy your shopping experience at Artavatar.

Returns only if goods are damaged during shipping. Shipping return via DHL must be paid by the buyer

All purchases are FINAL. Returns will be accepted ONLY if items are damaged during shipping and ONLY if Artavatar is notified IN WRITING within five (5) days.

In the unlikely event that you receive a damaged shipment, please do the following:
1. Note the damage on BOTH the courier's copy of the air bill and your own copy (which you retain).
2. If applicable, note the damage on the courier's delivery sheet as well.
3. Contact us immediately at contact@artavatar.com
4. Include a detailed description of the damage along with photographic evidence (including close-ups).

We will process your case as quickly as possible.

Please note that return shipping must be paid by the customer.

Prices indicated on this website do NOT include shipping and handling charges. If you should wish to have the artwork framed please contact us for a quote and we will find out if it is possible to obtain quotes for framing and will inform you of any additional cost for framing, shipping and handling fees. The delivery time for shipping any framed works of art will take longer than two weeks and any requests made for framing will only be accepted depending on the feasibility of framing such works of art.

Also as these are original and unique pieces of artwork please note there maybe some edges that are not straightened and can be rectified only when you frame such items. These are not considered to be damaged items by Artavatar.

Shipping and Customs
Artavatar will send works of art mainly through DHL, the internationally reputed courier company unless they are not available then an alternative but reliable courier company will be used.

The customs regulations or import duties vary from country to country and you (the Buyer) will be responsible for making such payments at your nearest local customs office.

Artavatar is not responsible for payment local import duties if such a duty is levied in your country. DHL will contact you if the paintings are held at your local customs for any duties and you will need to make necessary arrangements to clear and collect these items at your end.

Please note that shipping cost by DHL is not included in the price of the painting.

Disclaimer
All paintings are sold unframed and as they have been represented to us by the artists. The images are as close to the original works of art as digital cameras that have been used permit. Artavatar reserves the right to change prices on the website in accordance to administrative or shipping policies.

Who may process data
Any personal information (which includes your name, address and any other details you provide to us) may be processed both by Artavatar and our webmaster.

Purpose of processing
We will use your information for the purpose of providing services you have requested, processing any other transactions authorized or made by you with us, informing you of our events and providing other marketing information to you which we think you may find of interest.

Disclosure of information
We undertake not to provide your personal information to third parties save in accordance with this policy.
Copyright

All website design, text, graphics, the selection and arrangement thereof are Copyright © 2005, Artavatar.com, ALL RIGHTS RESERVED.

Disclaimer of Warranty and Liability
Whilst we make all reasonable attempts to exclude viruses from the website, we cannot ensure such exclusion and no liability is accepted for viruses. You are recommended to take all appropriate safeguards before downloading information or images from this website.

All warranties, express or implied, statutory or otherwise are hereby excluded.

We are not responsible for the direct or indirect consequences of you linking to any other website from this website.

Neither we nor any of our employees or affiliated entities will be liable for any kind of damages and howsoever arising including, without limitation, loss of profits, compensatory, consequential, direct, exemplary, incidental, indirect, punitive or special, damages or any liability which you may have to a third party, even if we have been advised of the possibility of such loss.